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Senior Manager National Engineering & Operations
I am highly interested for the leadership role within the modern technology. I have many years of technical management experience in the top wireless industry and have efficiently managed designing of complex-modern solutions for Prepaid and Value added Services. Flawlessly launched various new products within the telecom industry, led highly efficient team on resolving day to day critical issues with the system and products. Trained many staff members on many important new products to further meet the marketing needs. Managed contractors during multiple projects and also played vital role in budgeting every quarter to meet the blue chips. I have worked closely with higher management on development, coaching skills and effectively managing people, etc. I have provided valuable feedbacks to the vendors and operators while working with them on many products that enhanced the performance and reliability of the system. I am confident that I will contribute a lot to one of the leading industry in the world provided given an opportunity to serve. Few things below that justify best fit to the leadership role. I am globally-oriented, multi-talented executive with extensive product management, platform development, and engineering and operation management expertise in wireless telecommunications. I have over 15 years of professional experience in wireless telecommunications technology and am highly recognized as one of the leaders in Intelligent Network (Prepaid), Ringback Tone, USSD (Unstructured Supplementary Service Data), Business Communication Suites and Voice Mail. Currently I am a Senior Manager in T-Mobile with 8 direct reports handling nationwide engineering & operations for IN Prepaid, Callertunes, Short Codes Services, Personalized Business Solutions and Voice Mail. My team directly provides and manages services to more than 12 million subscribers in USA. During my current role I had the opportunity to integrate two operators like Suncom and MetroPCS when it comes to the Value Added Services and Prepaid business. All our systems that I handle are architectured using modern protocols and operates on IP. I also had the responsible for developing the business infrastructure, processes, products and services which revolves around our IN Charging System. During the last two years we have added 5.4 million new subscribers to our business which offers services like Flexpay, Family Allowance along with regular prepaid and data services. I have also contributed a lot to our product management team that has blended our technology and offerings with marketing in various capacities since 2007. Our pro-activeness, regular training to peers, leveraging work to our Tier1 teams and acquiring extensive troubleshooting skills while building expertise on the nodes that we support has greatly helped our systems remain the industry leading platform for more than 15 years.
Manager
About Me
Industry: |
Management & Business |
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Occupation: |
Manager |
Education level: |
Master |
Will Relocate: |
Yes |