ITIL-Certified creative Leader, Consultant, transformative executive, and Bridge-Builder who leverages technical expertise, project/program management experience, and continuous process improvement to deliver effective and efficient business solutions.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2008 - Present
Compassion International	(Confidential)	1/2008 - 4/2008
Perot Systems Corporation	(Confidential)	8/1993 - 12/2007
IBM Corporation	(Confidential)	4/1985 - 8/1993

SCHOOL	MAJOR	YEAR	DEGREE
Perot Systems Corporation	PMP Certification	2007	Specialist Degree
Pepperdine University	Computer Science and Mathematics	1986	Bachelor Degree

Highlights:

• Consistently achieve highest reviews from my leaders • Led team to achieve project of the year • Repeatedly built high-performing, collaborative teams • Track record of recovering floundering teams and projects • Have a knack for building trust in my organizations

Companies I like:

Google, Compassion International

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Technology leader
• project manager
• process improvement
• metrics and business intelligence
• ITIL
• software engineering

Director of Continuous Improvement, AMS Systems Integration • Improved organization’s efficiency by defining Key Performance Indicators as well as mechanism to automate data collection and report generation, enabling focus on analytics and action based on data. • Recovered large floundering implementation project, achieving successful and on-time go-live, greatly increasing client satisfaction. Led cross-functional, organization-spanning team to achieve result. • Designed and developed standard approach to business intelligence and analytics, including actionable metrics that directly resulted in improved performance across the organization.