Description
PROFESSIONAL SUMMARY: * Nine years experience as Business System Analyst in directing cross-functional teams of technical experts to analyse systems & processes and implement infrastructure improvements. * Ensure project activities are completed in accordance with applicable Federal Reserve standards, such as Technology Project Standards (TPS) and NCA Application Development Methodology (ADM). Maintain electronic repository of all project artifacts. * Act As the liaison, assists with gathering business requirements, documenting the design document, configuring QNXT, integrated testing. * Responsible for bridging the gap of understanding between business needs and technology during Elaboration and Development phases of a multi-million dollar technology project. Liaison between business users and application development teams to elicit, analyse, communicate and validate business. * Experience in creating Adhoc reporting ready universes using Business Objects Universe Designer. * Insurance experience includes general liability, professional liability, crime policies, business owner's policies, workers compensation policies Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems. * Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face-to-face contact. * Acted as a liaison between client and technical solutions/support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements. * Functional experience with concentration on Use Case modelling using UML, Business Process Modelling, Data Modelling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems. * Created Project Charters, BRDs, FSDs, Scope Documents, Use case documents, written Test Cases etc. * Strong knowledge of the Software Development Life Cycle methodologies like Agile and Waterfall models * Participated in the complete development lifecycle: analysis, Dev, UAT and test reports. * Extensive experience in creating Functional Specifications, UI specifications and UI prototypes and Wireframes * Experience working in UAT environment, writing UAT scripts, UAT test cases and documenting the results. * Excellent business writing skills in writing Preliminary Investigation Report, System Requirements document, Systems Design Specification and System Requirement Change Request. * Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall. * Experience in conducting Joint Application Development (JAD) sessions with IT Groups and Business Users. * Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments. * Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, Risk Analysis. * Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
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