Excellent organizational, analytical, and problem-solving skills, identifying and targeting customer issues and conveying a prompt, efficient resolve. Consistently surpass demanding business targets. Excellent written and verbal communication skills.

COMPANY	POSITION HELD	DATES WORKED
General Motors	(Confidential)	12/2006 - 4/2007

SCHOOL	MAJOR	YEAR	DEGREE
Wayne State University	English Literature	2000	Bachelor Degree

Highlights:

· Detroit City council and Lansing voted and approved my request to convert to easement adjacent alleyway for permanent outside café, thereby increasing earning potential of facility and increased value of building and surrounding properties. · Nominated for board member of new Ambassador Bridge foundation to determine and distribute funds to various organizations in Southwest Detroit. · Published in “Crain’s Detroit Business” magazine regarding border crossing issue.

Companies I like:

Smuckers, Kellogs, Ben and Jerry's, Paul Mitchel

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

·Organized promotional campaign that boosted sales and customer interest in our facility and food products. Under my direction El Zocalo Restaurant was included in the “Essential Detroit Guide for 2006” magazine as one of the very best of the city and the suburbs. Received award from Southwest and Hubbard Richard Community Development Organization for outstanding contribution to The Southwest Detroit Commercial Business District. Selected and coordinated a team of five assistant managers and outside sales executive.