A highly effective Operations Manager with 20 + years experience and a Bachelors Degree in Business Administration. Versatile skill set with broad experience in Operations, Customer Service, Process Improvements, Operations and Program and Contract Management. Special abilities in Training Skills, Problem Solving Capabilities, and Presentations. Leadership Skills which fostered superb quality customer service led to multiple contract renewals. Willing to travel.

Highlights:

• San Francisco Bay Area
• Customer Success Manager
• Customer Care Manager
• Client Relationship Manager
• Account Manager
• Client Services Manager
• Transportation and Logistics
• East Bay
• Customer Care
• Manager
• Human Resource Generalist
• Process Improvement
• Account