Description
Results-focused Account/ Project Manager with proven performance in exceptional customer service, solution selling, and account retention. Highly skilled at analyzing customer requirements, planning and implementing projects to meet customer needs and acceptable mining justification methods. Excellent communications skills in identifying key customer issues, globally collaborating with consultants, delivering superior customer service for long-term relationships. Recognized for resolving complex technical issues regarding products and systems providing a win-win for customers and company objectives. • Project Management • Contract Negotiations • Risk Management • Client Interface • Vendor Management • Product Marketing • Operations • Staff Development • Strategic Planning • Conceptual / Consultative Marketing • Global Customer Relationship Management • Supply Chain Management • Six Sigma