Seeking a managerial position in an IT Customer Support Role where I will be challenged on a daily basis, allowed the freedom to think outside the box and implement creative and cost effective solutions.

COMPANY	POSITION HELD	DATES WORKED
Golub Corporation	Manager of IS Support Services	1/1996 - 12/2013
Golub Corporation	Technical Maintenance Supervisor	1/1990 - 12/1996
Golub Corporation	Systems Engineer	1/1987 - 12/1989
Golub Corporation	Research Analyst	1/1985 - 12/1986
Golub Corporation	IT Project Coordinator	1/1983 - 12/1984

SCHOOL	MAJOR	YEAR	DEGREE
Cornell University	Business Administration	1982	Bachelor Degree

Highlights:

Golub Corporation Chairman's Award - Development of internal support department which saved $2M annually.

Companies I like:

IT Service Companies, Large companies that need internal IT Customer Support

• Customer Support
• Hardware Support
• Software Support
• Help Desk Management
• Telecom Support
• IT Operations
• Contract Management
• Hardware Purchasing
• Budgeting
• Patent
• Project Management
• Innovation
• Systems Engineer
• Inventor
• Industrial Engineer
• Work Flow Process
• Team Leader
• Productivity Analysis

IT Operational support, Budget management, Contract negotiation, Hardware support, Software support, Telecom management and support, Help Desk management, Technical Services management, Technology life cycle management, Technology purchasing, Hiring, Training, Team leadership