Description
Highly driven and dedicated leader with over 25 years of proven results using operational and leadership strengths to solve specific and complex issues through the training, development, and engagement of associates.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
AT&T | Service Executive | 12/2006 - 12/2013 |
AT&T | Associate Director of Sales Support Management | 2/2003 - 12/2006 |
Accomplishments
Highlights:
Companies I like:
AT&T, Cox, CenturyLink, Humana, CVS Caremark, SRP, Maricopa Community Colleges, Grand Canyon Community College, Connextions, Direct Energy, Amazon
Keywords
- development
- training
- coaching
- project management
- needs analysis
- strategic agility
- change management
- Microsoft Word
- SixSigma
- Microsoft Excel
- Microsoft Project
- Microsoft Outlook
- Microsoft Visio
- call centers
- telecommunications
- strategy
- leadership
- management
- facilitator
- analysis
- performance management
- sales management
- program management
- process management
- MPLS
- VOIP
- Cloud
- employee relations
- team building
- leadership development
- Microsoft PowerPoint
- performance appraisals
- operations management
- accounting
- financial reporting
- fund raising