Administrative Assistant, Customer Service Specialist - 20 years Experience

Experienced Multi-Skilled individual with strong work ethics in the following: • Utilized effective Cost Savings experience for Group & Individual Insurance Plans to save both company and members money. • Extremely reliable, a proactive starter and team player. • Flexible, enthusiastic and ambitious; “can-do” attitude. • Complied with OSHA & HIPPA Laws by State. • June 2009 – September 2009 Ticket Network selling Major Event Tickets or Upgrading Tickets. • Aided in organizing the Board of Education Parent Liaison / Lunch Room Cashier and Supervisor. • Medical Telemetry Monitor Technician. • Medical Unit / Clinical / Legal / and Office Secretary with Medical Terminology. • Medical Billing, Filing experience using Fax / Scanner / Microfilming / Typing / Claims / ICD-9 Diagnosis & CPT Procedure Bill Coding / and Data Entry. • Pharmacy Technician • Visiting Nurse Association Scheduler & Receptionist • Administrative Assistant. • Strong Articulate, Analytical, oral and written experience. • Proficient in Microsoft Word & Outlook, Microsoft Excel, Word Processing, and Power Point. • Strong Interpersonal skills • Proficient Communication and Telephone skills with multiple lines. • Exceptional Organizational skills, Creative, Energetic, and Motivational experience. • Call Center or Office setting experience. • Notary Public 2003 – 2018 • Effectively prioritized work load, and utilized creative ideals to improve communication skills. • Researched customer issues for a cost effective resolution for all parties involved. • NRZ Board Member (Neighborhood Alliance) and Community Activist. • Leadership Awards

Accounting Clerk