Occupation:Medical or Health Services Manager |
Location:Redding, CA |
Education Level:Master |
Will Relocate:YES |
Description
CPT ICD9& ICD10 coding. Deploy customer service, interpersonal leadership skills to make a difference in a patient's life by supporting a team that resolves patient inquiries, identifying problems and coordinating appropriate corrective actions. * Act as a subject matter expect, utilizing project management techniques in certain areas to assist with training, coaching and providing feedback, scheduling and organizing work assignments and more. * Received employee of the 1st quarter 2016 award for accountability detail oriented dependability and a great team player. Always provided optimum customer service with duties including insurance verification obtaining authorizations from patient's insurances and ensuring there was path to payment of services rendered.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Medical Authorization & Aco Team Lead/Coordinator Cs Infusions | 6/2016 - Present |
Hcpc | Customer Quality Specialty And Patient Admissions Coordinator | 12/2013 - 6/2016 |
Aetna/Activehealth Management Inc. | Quality Monitoring Consultant/Quality Monitoring Project Manager Customer Service Consultant Performed Telephonic And Data Entry Functions | 7/2010 - 8/2013 |
Intersections Inc. | Credit Education Specialist | 12/2003 - 4/2005 |
Ameri Debt Inc. | Senior Credit Counselor | 7/2000 - 10/2003 |
The World Bank | Research Consultant | 7/1998 - 4/2000 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Humboldt State University | Environmental Systems Engineering International Development Technology | 1999 | Master Degree |
Gubkin Russian State University of Oil & Gas | Technology of Organic Substances | 1996 | Master Degree |
Accomplishments
Highlights:
Keywords
- Management
- Corrective Actions
- Customer Service
- Managed Healthcare
- Benefits Verification Specialist
- Project Management
- Scheduling
- Medical Terminology
- Monitoring
- Coordinator
- Medical Authorizations
- home infusion coordinator
- patient admissions representative
- Patient Care Representative
- Prior Authorization Rep
- Staff Services Analyst
- Quality Analyst