Occupation:Medical or Health Services Manager |
Location:Redding, CA |
Education Level:Master |
Will Relocate:YES |
Description
CPT ICD9& ICD10 coding. Deploy customer service, interpersonal leadership skills to make a difference in a patient's life by supporting a team that resolves patient inquiries, identifying problems and coordinating appropriate corrective actions. * Act as a subject matter expect, utilizing project management techniques in certain areas to assist with training, coaching and providing feedback, scheduling and organizing work assignments and more. * Received employee of the 1st quarter 2016 award for accountability detail oriented dependability and a great team player. Always provided optimum customer service with duties including insurance verification obtaining authorizations from patient's insurances and ensuring there was path to payment of services rendered.
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Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Medical Authorization & Aco Team Lead/Coordinator Cs Infusions | 6/2016 - Present |
Hcpc | Customer Quality Specialty And Patient Admissions Coordinator | 12/2013 - 6/2016 |
Aetna/Activehealth Management Inc. | Quality Monitoring Consultant/Quality Monitoring Project Manager Customer Service Consultant Performed Telephonic And Data Entry Functions | 7/2010 - 8/2013 |
Intersections Inc. | Credit Education Specialist | 12/2003 - 4/2005 |
Ameri Debt Inc. | Senior Credit Counselor | 7/2000 - 10/2003 |
The World Bank | Research Consultant | 7/1998 - 4/2000 |
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Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Humboldt State University | Environmental Systems Engineering International Development Technology | 1999 | Master Degree |
Gubkin Russian State University of Oil & Gas | Technology of Organic Substances | 1996 | Master Degree |
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Accomplishments
Highlights:
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Keywords
- Management
- Corrective Actions
- Customer Service
- Managed Healthcare
- Benefits Verification Specialist
- Project Management
- Scheduling
- Medical Terminology
- Monitoring
- Coordinator
- Medical Authorizations
- home infusion coordinator
- patient admissions representative
- Patient Care Representative
- Prior Authorization Rep
- Staff Services Analyst
- Quality Analyst
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