Qualifications IT Professional offering 9+ years of hands-on experience delivering reliable and accurate solutions Strategically manage time and expediently resolve problems for optimal productivity, improvement, and profitabil - ity able to direct multiple tasks effectively. Strong technical background with the Proven ability to quickly resolve problems and implement solutions while moving seamlessly from strategy to operations while delivering outstanding customer service Calm, flexible, and focused in deadline-driven, fast-paced, and urgent environments. Accurate and detail oriented with superior organizational skills. Highly effective liaison and communication skills proven by effective interaction with management, users, team members, and vendors.

Highlights:

• Microsoft Windows
• Apple
• Troubleshooting
• Active Directory
• Microsoft
• Microsoft Active Directory
• Network Security
• Networking