Dedicated, fast-paced resolution of client issues and cust satisfaction, upselling, generating new revenue through existing and new clients.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/2006 - Present
Self-Employed	(Confidential)	2/2004 - 7/2006
Time Warner Telecom	(Confidential)	2/2000 - 1/2004
Vision I.T.	(Confidential)	7/1998 - 1/2000
AT&T	(Confidential)	7/1996 - 6/1998
AT&T	(Confidential)	9/1992 - 6/1996
AT&T	(Confidential)	6/1988 - 9/1992
AT&T	(Confidential)	9/1983 - 6/1988

SCHOOL	MAJOR	YEAR	DEGREE
AT&T Univ of Sales Excellence	Sales Excellence	1998	Trade School Degree
Univ of Central FL	Computer Science	1988	Associate Degree
AT&T Data University	Computer Science	1985	Master Degree

Highlights:

Extensive training for Programmer/Anaalyst position at AT&T. Ongoing sales excellence training for over 10 years. Large sales to Fortune 500 clients.

Companies I like:

AT&T, IBM, WDW, HP, banking,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• account management
• account executive
• project management
• Customer Relations
• Account Consulatant
• Network Design
• sales
• Consultative Selling

Account Relations Manager - responsible for total customer satisfaction, contract renewals and retention/growth of new & existing clients.