Description
A dedicated versatile and results-driven professional with over nine years of progressive yet diverse experience in management with strong expertise in Operations Management Customer Service and Staff Development and Training. Proven leadership and business acumen to develop cost-effective strategies with successful problem analysis and resolution attributes to deliver solutions. Self-motivated with strong communications and interpersonal abilities to build a rapport and develop long-term relationships to ensure positive internal and external customer relations. Demonstrated success in IT administration and support plus successful staff and project management with ability to multi-task and manage resources effectively in fast- paced environments while prioritizing responsibilities to meet time-sensitive deadlines.