COVER LETTER: Dear Hiring Manager: I am currently seeking a challenging Case Manager Specialist, Probation Officer or Security Officer role, and am submitting my resume for your review. I am excited to build a rewarding career with your agency, and am confident that my professional skills can help to achieve your objectives. I can offer over 30 years of combined, cross-functional experience in Customer Service, Administrative / Business Support, Logistics Operations, Relationship Building, Team Building/Training, Planning/Scheduling, Conflict Resolution and Management. To complement my background, please note that I completed extensive management, communications, leadership, and interpersonal relations training through my present as well as previous positions, and the University of Maryland, College Park. You will find me to be a results-focused professional who can contribute superior attention-to-detail and sharp analytical talents. In addition, I can plan, prioritize, and manage multiple tasks within fact-paced, high pressure environments while streamlining business processes to increase personal productivity, operations efficiency, and quality of services provided. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team. I look forward to hearing from you, and thank you in advance for your careful consideration. Sincerely, Biscayne Johnson Jr.

Highlights:

• Communication Skills
• Leadership
• Management
• Security
• Training
• Written Communication
• Written Communication Skills
• Customer Service