Summary of Qualifications Manager and technical writer with more than 15 years experience in technical writing and editing originally in the field of training and instructional design, but recently in the financial, hi-tech, and utility industries creating standards, procedures, and other business documents. * BS, MBA, Certified Technical Writer * Familiar with Federal Regulations: CFR Title 49 (FRA), CFR Title 14 (FAA), CFR Title 12 (Banking) * Personally acknowledged by CEO for report and database automation developments met or exceeded business goals and expectations * Acknowledged by senior management for exceptional contribution to documentation managed updates for 1,500 manuals * Exceptional networking abilities, interacting with SMEs (subject matter experts) at all levels, gathering requirements for document development * Produce, write, and design templates, end user guides, and other business documents to translate ideas for internal and external customers-adapt writing style to intended audience * Ability to multi-task, research, and develop various types of projects to include planning, scheduling, and resource management developed and mentored documentation team * Comfortable collaborating as a team player, independent work, or directing others * Project management background, managing staff of more than 15 direct reports What I don't know about a business I pick up quickly on the job skills needed to lead a team successfully come from years of experience and cannot be learned as quickly-I bring those skills with me.

Highlights:

• Management
• Documentation
• Spreadsheet
• Utilities
• Publications
• Training
• Technical Writing
• Transportation