Occupation:Customer Service Representative |
Location:Miami, FL |
Education Level:Bachelor |
Will Relocate:No |
Description
Diligent, Meticulous, and Courteous Customer Service Professional with excellent verbal and written communications skills
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Precision Response Corporation (PRC) | (Confidential) | 2/2005 - 5/2007 |
| Self-Employed | (Confidential) | 5/2000 - 2/2005 |
| Vista Information Technologies d/b/a/ Florida Relay Service | (Confidential) | 4/1999 - 5/2000 |
| Multiple Temporary Agencies | (Confidential) | 7/1994 - 4/1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Florida International University | English | 1993 | Bachelor Degree |
| Miami-Dade College | Secondary Teaching | 1991 | Associate Degree |
| Miami-Coral Park Senior High | English | 1976 | High School/GED Degree |
Accomplishments
Highlights:
Employed full time at Precision Response Corporation (PRC) continuously for two years until recent layoff of 500 individuals.Companies I like:
Companies near my home in North Miami Beach.
Job Skills
| P&L responsibilities |  |
| Presentation | |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
Keywords
Responsibilities
Responsible for troubleshooting of accounts and accurate inputting of customers' information including order-taking and account information; also responsible for showing courtesy and compassion toward customers with problems or complaints.
