SUMMARY I am achievement oriented, a consistently hard worker and a quick learner. My diversified experience has given me the skills needed to work with people of all calibers and to inspire those same people to work willing with me. Customer Service, Staff Training and Motivation, Curriculum Development, Operation Management, Coaching and mentoring, Performance, Evaluation customer Advocacy, Team Building, Issue Resolution, Employee Relations, Needs Assessment, and Quality Assurance. Excels at motivation and mentoring employees to achieve their best. Resourceful problem solver. Detail oriented and places a premium on organization, quality, accuracy, and strategic planning. Customer focused and committed to 100% client satisfaction, adept at building strong customer relationships as well as working with others across all business lines and organizational levels.

Highlights:

• Child Care
• Coaching
• Curriculum Development
• Customer Service
• Employee Relations
• Evaluate
• Insurance
• Management
• Needs Assessment
• Planning