Description
Accomplished Executive with extensive experience leading all aspects of service, support and supply chain operations. Successful at recruiting, building, and leading global multi-functional teams to facilitate change and outsourcing initiatives supporting technology, service, and contact center functions. Able to define and align business strategies and key resources to deliver complex projects and programs with maximum ROI. Effective at leveraging technology processes, systems, to transform, change, and position firms for rapid growth and service performance. Approachable leader with strategic and operational know-how to troubleshoot and solve complex problems, reduce costs, boost efficiency, and grow enterprise in profitable manner.
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