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Customer Service Manager 25 years Experience - Hampton Roads VA
Experienced call center customer service team manager and quality analyst with 16+ years experience in the financial services industry (charge/credit card and banking) as well as a combined 20+ years in a call center environment. Background includes experience in credit and collections operations, managing personnel, and driving improvements in quality and customer satisfaction. Strengths include strong analytical skills, coaching and feedback, attention to detail, taking initiative, and the ability to build and manage strong working relationships at multiple levels.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Some College Units Completed |
Will Relocate: |
Yes |
