Extensive customer service, office management experience with a comprehensive knowledge in business management.

COMPANY	POSITION HELD	DATES WORKED
The Insurance Center	(Confidential)	1/2005 - 9/2006
Centurytel	(Confidential)	7/2004 - 1/2005
A Better Concept LLC	(Confidential)	1/1997 - 7/2006

SCHOOL	MAJOR	YEAR	DEGREE
WWTC	Business Administration	2001	Trade School Degree
Central High	Clerical	1981	High School/GED Degree

Highlights:

Owned own exterior home improvements business for 7 1/2 years with spouse. Caught a previous secretary embezzelling over 4000.00 from a previous employer.

Companies I like:

Allstate Insurance Unitd Health Group Globe Life AIG Insurance Assurant Health

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service manager
• General Office Manager
• Commmunications Assistant

Assisted with agents with proposals, presentationsa, enrolllmnent, underwriting requiremetns, and claims. Ensured the adherance to quality standards, proper procedurs, meeting deadlines, and productivity goals.