Description
Summary of Qualifications * Highly-skilled communicator with a proven track record of meeting and exceeding performance goals. * Promoted to positions of greater responsibility for consistent over-achievement of quantitative and qualitative performance goals * Experienced in communicating effectively with all individuals including clients, company executives, and department managers via telephone or in person * Demonstrated ability to assist homeowners with thorough review of account qualifications, from refinancing, accurately evaluating of foreclosure risks, and providing customized solutions while strictly adhering to all Federal, State, and Insurance Regulations * Strong understanding of housing laws, real-estate, and liquidation (options such as short sales and deed in lieu). * Proficient with Microsoft Office and Access Lotus Notes, AS400, Mortgageserv, Valuation Management Application, Looking Glass, Lender Live, CMS, VLS, Fortracs, Siebel, Lamp, Homesaver, Iportal, Salesforce, L-Sams, CRM, and DFP.
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