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Nancy P

Manager - 10 Years of Experience - Near 20743

Occupation:

Chief Operations Officer

Education Level:

Master

Will Relocate:

YES

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Responsible for Funeral home serves 200 plus clients annually. Products deliverables include domestics and international services. Funeral services are a unique and temporary service provided to bereaved clients. * Plan, scheduling, direct and co-ordinate activities of multiple projects ranging in value from $1,875.00 to $9,000.00 in the funeral service industry * Identify Stakeholders, their interests, expectations and involvement on the project * Lead and mentor up to 10 project staff * Plan procurement and identify potential vendors to perform specialized tasks * Manage vendor relationships including negotiating and controlling contracts * Track project deliverables * Control project variances through root cause analysis and correction as pertains to international airlines and county health departments * Develop and present reports on project progress to clients * Maintain communication with project stakeholders and manage expectations * Acquire, develop the project team by building mutual trust, and inspiring them to achieve the company's mission * Adhere to foreign embassies regulations, closely work with airlines personnel, federal, state and county government offices to secure permits and Certificates of Death * Oversee all administrative functions, and secure each project's financial term has been executed Accomplishments: Developed a master communication model with the objective of providing an information sharing platform and for providing quality control. Model data was reviewed and approved with all stakeholders. This resulted in performing 8 projects simultaneously with same day completion and total customers' satisfaction. effectively communicating with Judges prior to the Election Day Planned supervised and organized Polling room physical set-up to ensure functionality of the traffic flow * Ensured compliances of the Election Board rules and regulations were enforced and reinforced clients' confidentiality Planned and assigned specific duties to 12 Judges monitoring and encouraging Team-work * Managed polling place activities on Election Day and reported results to the Board office as specified * Addressed media and Poll Watchers concerns and handled challenges * Executed all proper paperwork and tabulated votes focus on building trustworthy relationships with stakeholders Managed and monitored changes worked in a high pressure and deadline driven environment

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