Description
Visionary, results-oriented, and versatile IT professional, offering broad-based and hands-on experience in managing and coordinating projects; preparing and presenting project plans, proposals, and specifications; and facilitating client and end user training. Armed with solid expertise in workflow analysis, hardware configuration and installation, quality assurance (QA) testing, software updates, and software utilization analysis. Strategic leader with the ability to foster an inclusive environment of teamwork as well as lead high-stake projects, software development and implementation, and key improvement initiatives. Effective and proactive problem-solver, capable of identifying and establishing solutions to complex problems and issues