I have more around 15+ years of experience in IT out if which 8 years is on Project / Program/ Delivery / Operations management. I have managed both application maintenance and production support projects (in Mainframes, JAVA and .NET technologies) both from Onsite and Offshore. I have worked for Banking & Financial Services and Manufacturing & Logistics domain and have worked for clients like American Express, Discover Financial Services, JPMC and Newell Rubbermaid. I have extensive knowledge on all phases of SDLC like requirements gathering, analysis, design, build, test and implementation. Apart from my technical skills I also have project management skills like planning, estimation, status reporting, metrics collection & reporting, quality initiatives, resource management, project financials (revenue management, billing, profitability etc), team management etc. I also have very good experience in Client Management wherein I was the single point of contact for project status reporting to the clients and managing clients offshore visits. I have an extensive experience in team management wherein I was responsible for team building, appraisals, Rewards and Recognition programs to keep up the morale of the team. I have an extensive experience in building a team from the scratch like from recruitment,Knowledge Transfer (from incumbent vendor), training and then moving to steady state. Also I have a good experience in Disaster Recovery and Business Continuity Plan activities. I have a very good experience on Lean Program that helps in improving the productivity of resources. I have managed large teams to the size of 50+. I am PMP trained

Highlights:

• Application Development
• Billing
• Coding
• Project Management
• Delivery Management
• Program Management
• Banking and Financial Services (BFSi)
• Active Server Pages
• Applications
• Audit