Results-driven program manager responsible for leading the identification and execution of operational improvement initiatives across the organization to support project management, portfolio management and program management processes. Responsible for designing and implementing operational models by defining the processes, anticipating outcomes and reporting key metrics that drive ownership, accountability, and high performance across the organization. Proven success in managing all project lifecycle stages including: functional definition, development, quality control, and release management. Experience in managing client relationships and cross-functional and global teams within a matrix environment. Experience in implementing and communicating new business processes and key initiatives at all levels to achieve business objectives.

Highlights:

• Project manager
• program manager
• pmo
• operations
• pmp
• business analysis