My career goals are to continue on in management, preferably in Healthcare. I would also enjoy working in sales involving healthcare or the beverage industry.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Quality Assurance Coordinator	/2011 - Present
Monroe #1 BOCES	Crisis Intervention Specialist	/2009 - /2010
Locust Hill Country Club	Beverage Manager	/2007 - /2008
Oak Hill Country Club	Sr. Service Staff Member	/2002 - /2007

SCHOOL	MAJOR	YEAR	DEGREE
Roberts Wesleyan College	History / Economics	1994	Bachelor Degree

Highlights:

Have directed 3 successful Lean Six Sigma in Blossom View Nursing Home in the areas of Reducing Employee Injuries, Hospital Readdmission Prevention & Reducing UTI's. I am also a member of the Greater Rochester Nursing Home Quality Consortium.

Companies I like:

Unity Health, Maximus, Excellus Blue Cross Blue Shield, Miller/Coors, Bristol Meyers Squib

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Microsoft Excel, PowerPoint, Word
ABAQIS Quality Management System
Lean Six Sigma Green Belt

• Lean Six Sigma
• Marketing & Sales
• Management
• Professional
• Customer Service
• Risk Management
• Nursing
• Sales
• Inventory
• Budgetary

• Plan, direct, manage and oversee programs and activities for Quality Assurance – Quality Improvement to ensure that the quality of care is being delivered. • Lean Six Sigma Project Leader on reducing employee injuries and cost. Project goal is to have a 50% reduction in reported injuries and a 50% reduction in cost of workers’ compensation in 2012. • Contribute to improved utilization of resources in areas such as risk management, nursing, infection control, staff development and activities by collecting, reviewing and analyzing data. • Evaluate the overall system of care, program outcomes, and provides recommendations for action as necessary. • Active member of The Greater Rochester Nursing Home Quality Consortium. Steering Committee member for QAPI from CMS. • ABIQIS Project Manager. Responsible for all aspects of ABIQIS program for Quality Assurance.