Description
SUMMARY OF QUALIFICATIONS * Customer Retention: Drives repeat business from patrons by delivering an excellent customer experience and quality service. * Steps of Service: Ensures that all staff members adhere to and are trained on best practices for restaurant customer service. * Ingredient Sourcing: Works with vendors to locate high quality ingredients and negotiates favorable terms to improve margin. * Training & Coaching: Takes a hands-on approach to training and delivers 1-on-1 as well as group education to all staff members. * Restaurant Operations: Maintains an efficient business by creating a process-driven environment built on customer service.
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