Collections Agent

MARK A. TERRY ______________________________________________________________________________ 3813 Olympia St. Irving, Texas 75062 972.672.2837 mtwrock1@verizon.net LETTER OF INTRODUCTION I am seeking a demanding position with a dynamic organization which would need and appreciate my proven levels of accomplishments and success. My travel experience has been extensive both internationally and domestically involving start-up ventures as well as existing corporations where I have held positions of responsibility and trust. The focus of my career experience has been to assume responsibility for results-based solutions through needs assessment, operations, negotiations, and customer relations. Due to my experience in operations, sales, and executive management, I have the ability to successfully liaise between these groups effectively. I have spent my career developing and nurturing team based solutions for clients, with an emphasis on commitment, effective customer service, a results-oriented attitude, and mutual trust. My strengths include the ability to translate assessments into strategic planning and successful plan implementation. I maintain a positive interaction with customers, senior management, subordinates, and peers. I am a cooperative and contributing team player with the ability to effectively analyze problems and find efficient measures for resolution. In addition to my formidable experience, I also possess a Bachelor of Arts from Baylor University where I demonstrated academic excellence. Most of all, I take great pride in my work, and I am interested in joining an organization that will recognize and reward my efforts. I offer ongoing support to my customers, training and respect to my direct reports, positive partnerships to my vendors, and guidance and support to successfully negotiate time sensitive issues. In addition, my personal work performance is one of integrity, professionalism, and dedication to excellence. I am flexible in new situations and execute to the highest standards. Should my résumé be of interest to you, I would appreciate the opportunity for a personal interview at your earliest convenience to discuss how my qualifications would assist you in achieving your corporate goals. Sincerely, Mark A. Terry

Collections Agent