MBA, ITIL Certified, Director of Data Center, Operations Center, Managed Services, Consulting & Delivery Engagements, with more than 20 years of Fortune 500 consulting and data center management experience that consistently aligned information technology with business objectives for leading organizations such as: Oracle, Sun Microsystems, and Blue Cross/Blue Shield. A convincing communicator with a demonstrated track record of IT management success, enabling business success through appropriate IT alignment, improving system-wide operations, federal government claims processing, and developing and implementing best practices programs that consistently reduced operational cost while improving both bottom line profitability and service levels. Experience includes, serving as the Director, Federal Employee Program Operations Center for Blue Cross/Blue Shield in Washington, DC with responsibility for managing a $40 million operational budget, 8 managers and 172 operations center staff members that directly supported the largest federal government contracted health insurance program in the U.S.

Highlights:

• sales management
• IT Management
• Account Mngt
• Program Mngt
• Data Center Mngt
• las vegas
• los angeles
• strategic planning