Dedicated and differentiated quality professional with exceptional client and customer service skills. Demonstrates professional leadership, communication, and analytical skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2005 - Present
Active Plumbing & Heating	(Confidential)	1/2003 - 10/2004
Gateway	(Confidential)	3/1998 - 3/2002
Yesterday's Saloon	(Confidential)	10/1988 - 9/1996

Highlights:

Companies I like:

T-Mobile, USAA, Gateway

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Determine root causes and create changes for site workforce to provide world class customer service for client and customer satisfaction.