Description
Ambitious and resourceful manager with exceptional interpersonal, communication, and leadership skills. Innovative, outside the box thinking, risk-taker.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Aetna Inc | Customer Service Professional | 10/2008 - 10/2009 |
| Paramount Multiservices LLC | (Confidential) | 1/2008 - 7/2008 |
| APAC Customer Services, Inc. | (Confidential) | 5/2006 - 12/2007 |
| H. E. Butt Grocery Company | (Confidential) | 7/2002 - 4/2006 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| University of Phoenix | Bachelor of Science: Finance | 2009 | Bachelor Degree |
| Texas A&M University, Corpus Christi | Business | 2008 | Bachelor Degree |
| Del Mar College | Business | 2004 | Associate Degree |
Social Media
| TYPE | TITLE | URL | DESCRIPTION |
|---|---|---|---|
| Book | Built to Last | media url | A study of some of the most successful and well known companies and why they are where they are. A very good look at the kind of attitude and actions you should have to be successful. |
| Book | Customer Satisfaction is Worthless, Customer Loyalty is Priceless | media url | A look into what customers expect and how to drive a customer relationship that not only keeps them coming back, but referring more customers to your business. |
Accomplishments
Job Skills
Keywords
Responsibilities
Strong customer service skills. Have had strong contact with clients and building relationships with those clients. Have been program manager, hiring manager, and team manager. Have also been involved in corporate training and human resources, including health insurance benefits.
