Description
Customer-focused leader with 18+ years of experience in the banking industry. Articulate communicator skilled in strengthening relationships with business partners, peers, and senior leadership. Proven mentor and trainer of multidisciplinary teams and able to enhance peer’s professional development skills to aggressively spearhead progression. • Customer Service • Risk Management • Product Knowledge • Leadership • Scheduling • Client Relationship Management • Interpersonal Skills • Microsoft Office • Albanian • Financial Services • Italian • Time Management • Problem Analysis/Resolution • French • Mentorship “IFIC Mutual Fund Accreditation” “IFIC Branch Compliance Officer” “Level 1-3 People Manager Certification”
