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William M

Experienced Help Desk Manager

Occupation:

Help Desk Specialist

Location:

North Olmsted, OH

Education Level:

Some College Units Completed

Will Relocate:

No

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10+ Years Customer Service and Helpdesk Support 10+ Years of Information Technology Experience 7+ Years Management Experience (non-military) 9.5 Years US Military

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 2/2004 - Present
Volt Technical Svcs/ Rockwell (Confidential) 2/2003 - 2/2004
CBC Credit Services (Confidential) 2/2002 - 2/2003
Trend Consulting Services (Confidential) 2/1998 - 11/2001
Entex Information Services/Geon (Confidential) 11/1995 - 1/1998
Fisher Rosemount (Confidential) 9/1992 - 10/1995
Cumulus Computer Corp (Confidential) 10/1991 - 9/1992
US Navy (Confidential) 12/1981 - 8/1991
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SCHOOL MAJOR YEAR DEGREE

North Olmsted High School Math/Science 1982 High School/GED Degree
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Highlights:

Companies I like:

Any stable company with long term growth potential

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Built Help desk from scratch. Kept costs to minimum. Customers very happy about changes.
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