COMPANY	POSITION HELD	DATES WORKED
Aldi	(Confidential)	12/2006 - 4/2007
GHI HMO	(Confidential)	6/2005 - 12/2006
Aetna	(Confidential)	4/1998 - 6/2005
CDPHP	(Confidential)	4/1996 - 4/1998

Highlights:

Developed and implemented national training program for Aetna Dental Customer Service.

Companies I like:

Aetna Wachovia Time Warner

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Quality Assurance
Supervisor

• Training
• Customer Service

Development of training curriculum and supporting materials. Development and delivery of training programs. Management of training department.