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Network Analyst / Field Engineer
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Associate |
Will Relocate: |
Yes |
Keywords
Technical support of the mainframe and desktop Systems., Analyzes support trends and makes recommendations , SUPPORTED OVER 1000 IBM WORKSTATIONS AND OVER 600 MS-DOS PC’S ON 20 SEPARATE INTERCONNECTIING LAN/WAN SEGMENTS RUNNING VARIOUS COMBINATIONS OF NETBIOS/IP/IPX ON ETHERNET,TOKEN RING AND SYNCHRONIZED LINES. , SNIFFER OPERATION TWISTED PAIR COAX WIRE TROUBLE SHOOTING 66 BLOCK PUNCH DOWN, TEAM PROBLEM SOLVING HOW TO HANDLE DIFICULT PEOPLE HOW TO SUPERVISE PEOPLE TEAM BUILDING ONE ON ONE COMMUNICATIONS, Implemented a global strategy for Improving service to our customers Managed the delivery of multiple simultaneous products including the introduction of new technologies.
