SUMMARY OF QUALIFICATIONS Self-starter with ten plus years of experience working in healthcare/managed care industry and the nonprofit sector. Collaborative leader focused on providing business solutions that equate to successful program management. Excellent communications professional experienced in both public and media relations. Demonstrated success at assessment, development, implementing, and evaluation of programs by providing strategic planning, effective training and innovative leadership. Experienced at root cause analysis and process improvement with a focus on creative problem solving while meeting key performance indicators, including financial and customer quality goals.

Highlights:

• Coding
• Health Insurance
• Insurance
• Medicare
• Training
• Recruiting
• Communications
• Management
• Problem Solving
• Process Improvement