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C J

Administrative Services Manager

Occupation:

Administrative Services Manager

Education Level:

Bachelor

Will Relocate:

YES

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Accomplished professional with recognized success in over 15+ years of experience across a wide range of industries including healthcare government education non-profit manufacturing human services information technology finance / accounting and legal. Career Highlights: * Aids student development by acting as an advisor in optimizing student educational experience and performing as a member of various University committees namely Faculty Governance, Curriculum Development, Faculty Committee Nominations, Teacher Education, NCAA Faculty Athletics Representative, Admissions Committee, Student Career Pathways Initiative- Lead, Healthcare Management Curriculum Development and Entrepreneurship Curriculum Development. Key Achievement: * Selected and bestowed with several prominent awards such as Faculty of the Year, NCAA Faculty Athletics Representative and an active member of UNCF Career Pathways Initiative Committee. DIRECTOR OF OPERATIONS * 2009 - 2011 RIGHT AT HOME HEALTHCARE MEMPHIS, TN Career Highlights: * Managed office employees' evaluation and development by presenting opportunities for individual growth, setting quarterly goals and holding frequent review meetings. Oversaw planning, hiring and tracking of qualified personnel for unfilled office positions. * Contributed governance in quality improvement, management and marketing as well as developed and implemented effectual policies and procedures to warrant operational success. * Accountable of the success of administrative office by means of directing and organizing budget, profit and loss management, accounting, data collection, records maintenance and HR quality practices. * Upheld compliance of laws and regulations and instigated corrective actions in response to reports or complaints from regulatory agencies, clients or clients' family/representatives (Medicaid Waiver/Private Pay). * Administered accuracy of confidential and public information in-house. Key Achievements: * Prompted annual incremental income by formulating and implementing strategic plans in marketing, budget and sales. * Augmented business ventures through service negotiations, contract agreements and serving as liaison between clients. * Enhanced community and public relations of the company through strategic promotions and campaigns. ADJUCT INSTRUCTOR (HR) * 2009 - 2010 NATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY DIRECTOR OF BUSINESS DEVELOPMENT * 2007 - 2009 CUSHION EMPLOYER SERVICES MEPHIS, TN CAREER HIGHLIGHTS: * Delivered daily and weekly reports and update key team members for attainment of organization goals. * Established targets for new business through extensive planning and managing of business portfolio, territory and sales growth relative to market development strategy. * Presented market analysis to the COO by gathering information of the target market, projections and regulations. * Networked continuously with local chambers of commerce, industry associations, and business groups. * Negotiated sales contracts with customers and ensured profitability. * Continuous education relative to compliance in Human Resources Management as well as monitoring relative changes in laws and government regulations. Key Achievements: * Reduced operating cost through educating clients on the importance Human Resources Departments serving as strategic business units within companies. * Formed long-term business relationships by maneuvering marketing and sales efforts. * Drove sales growth across the business by devising marketing strategies, exceeding projected sales and revenue and implementing sales incentives to drive sale performance within the team. CLIENTS RELATIONS MANAGER/EXECUTIVE RECRUITER * 2007 SNELLING PROFESSIONAL SERVICES MEMPHIS, TN Career Highlights: * Recruited top talents for IT, Finance and Accounting departments through networking and sourcing in the marketplace and continued building relationships with said departments within client companies, matching them with the internal talent pool. * Conducted business reviews ensuring client satisfaction of the products and services. * Identified potential issues and monitored company performance against service level agreements. Key Achievements: * Proactively developed new business projects through high volume outbound phone calls and sales presentations. * Gained in-depth knowledge of the clients, specifically CIO's, CFO's and CEO's, etc. with fortune 500, start-ups, and mid-market companies that ensued strong business relationships. DIRECTOR OF CAREER SERVICES/INSTRUCTOR * 2006 - 2007 ANTONELLI COLLEGE JACKSON, MS Career Highlights: * Served as instructor for Professional Development classes. * Developed collaborative relationships with employers, graduates and students through supervision of career development, extensive phone and personal contact and excellent customer services. * Established externship opportunities for students by tracking internship opportunities and assisting curriculum vitae preparation. * Provided students with timely job information, scheduled job fairs and job forums on-site, and networked with employers daily. * Managed graduate records providing weekly/monthly, quarterly and annual reports indiscriminately satisfying accreditation standards. Key Achievement: * Assisted College President/Academic Dean in conducting research necessary for the submission of new program proposals, additional duties as required. DIRECTOR OF OPERATIONS * 2005 - 2006 MAXIM HEALTH CARE SERVICES JACKSON, MS Career Highlights: * Led total facility operations for nurse, physician and allied health staffing as well as human resources management including hiring and terminations, benefits enrollment, payroll processing, personnel files, and training. * Streamlined full life cycle recruiting functions, sales process as well as corporate policies and procedures implementation. * Directed all performance reviews including short and long term goal setting for internal and external employees. * Responsible for managing budget, profit/loss, marketing initiatives, proposal development, and vendor relationships. Utilized internal database to track recruiting efforts and develop reports. * Trained recruiters in the areas of quality service, professionalism, effective communication, and strategic planning. * Educated hospital staff, physicians, community, and other facilities on healthcare services. Career Highlights: * Responsible for managing IT, Finance/Accounting, Product Management/Sales, and Administrative staffing needs and developing staffing solutions for corporate office and three satellite offices. * Liable for full life cycle recruiting, training recruiters, research, special projects, etc. Key Achievement: Career Highlights: * Managed operations, design and development of training courses, recruiting, program evaluation and budget supervision, case management, adult communications and life skills training (welfare-to-works), local and national proposal development, employee relations, organizational development and change, etc. Key Achievements: * Exceeded city and state contractual goals for placements guaranteeing consistent renewal of contracts.

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