I am a progressive leader with a strong skill set derived from professional environments that include Corporate Training/Instructional Design and Development, ERP Software Implementation, Consulting, Project Management, System Administration, Marketing, Business Development, Business Intelligence and Customer Service. Demonstrated ability to manage multiple projects within budget. Results driven. Welcome fast-paced, dynamic environments. Able to resolve challenges while considering both upstream and downstream impacts. Experienced in business process improvement using Six Sigma methodologies. Served as both a mentor and a coach. SAP R/3 functional business software consultant. LMS Oracle MLC. Salesforce.com. Bilingual: English/Spanish.

Highlights:

• Training and Development
• Project Management
• Software Implementations
• Salesforce.com
• SAP R/3
• Business Intelligence
• Instructional design
• CBT
• WBT
• Operations
• Process improvement
• Compliance
• QA
• LMS
• Administrator
• Black label
• Training Manager