Description
Profile Detail-oriented professional seeking an entry-level position that will utilize my customer service experience, excellent teamwork and leadership skills combined with my strong academic background in IT. Skills Summary * Desktop & Email Support * Installation of Operating Systems such as Windows 7, Linux etc. * Microsoft Office 2007 &2010 Support * Customer service/client quality assurance * New Hire and termination setup (IT related equipment/accounts) * Attention to detail * VPN configuration * DHCP, Active Directory, Password Reset * Web-based application support ( IE, Kronos, Workday * Hardware Break/Fix (Lenovo, Dell, and HP PCs and Laptops) * Mobile Device Support: Apple, Android, & Blackberry * Working with Third - party & outsourced support groups for case resolution
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