AREAS OF EXPERTISE Food & Beverage Operations ( Customer Service ( Team Building & Leadership ( Staffing & Scheduling Cost Control ( Restaurant Management ( Bar Operations ( Front & Back of House Management ( Purchasing Human Resources ( Labor Management ( Employee Relations ( Customer Satisfaction ( Inventory Control Quality Control ( Staff Coaching & Development ( Problem Solving ( Cross-Functional Communications Details Established staff scheduling and shift operations for the bar, promoting a cost-effective, high-quality service environment centered around customer satisfaction and service efficiency. Managed stock ordering and inventory control. Enforced safety and quality principles. Maintained compliance with company and departmental policies. Nurtured collaboration with other departments. Selected Achievements: * Improved speed of service optimized guest satisfaction by reconfiguring station sizes on the casino floor. Additional roles include Food & Beverage Shift Manager / Beverage Manager for the Sahara Hotel & Casino on request. Also possess a strong background in the restaurant sector at Tony Roma's Lonestar Steakhouse and the Allstar Café.

Highlights:

• customer service
• controls
• HR
• marketing
• operations management
• BAR
• Scheduling
• Staffing
• Staffing & Recruitment
• Cost Control
• Management
• Employee Relations
• Purchasing