Collections Agent

I am a highly experienced management professional with extensive Customer Service, financial, Human Resources and operations skills. I am adept at reducing cost, increasing revenue and introducing improvements to customer service and productivity. I have produced dramatic increases in profit and I would like to have the opportunity to bring my expertise to your company. My background in the hotel and resort management has provided me with excellent people and communication skills necessary to succeed in this fast paced competitive industry. I am able to develop policies and procedures that will increase guest service and revenue. I am able to negotiate contracts with corporate accounts and service providers. I have been recognized throughout my career for my ability to increase revenue and customer service. I am a team player, highly organized and able to handle multiple tasks. I am dedicated to providing the highest levels of customer satisfaction and service at all times, and always looking for ways to improve overall profits. Thank you in advance for your time and consideration. Sincerely, Erick Holguin

Collections Agent

Cary, NC