Enthusiastic and motivated Flight Service Supervisor with a rich history of experience managing and directing operations, ramp procedures and the customer service process as well as activities with heavy machinery such as belt loaders and air start units. Expertise with coaching and mentoring as well as individual and team evaluations, loading and unloading, pilot take-off prep and problem resolution. Notable roles include Supervisor for a team of over 300 agents and Customer Service Supervisor responsible for the oversight of a large team of Agents.

Highlights:

• Enthusiastic
• motivated
• Managed
• operations
• coordinating
• directed
• Evaluated
• mentoring
• Performed
• Customer Service
• Construct (App Dev Tool)
• Solder
• Soldering
• Training
• Benefits
• Coaching
• Gateway