Summary of Qualifications • More than 15 years of success and contributions as an IT Business and System Analyst. • Practice in all facets of software project implementations and full project development life cycle. • Strives for quality customer service in all aspects of application or system project implementation and support. • Open to travel as needed to meet and satisfy customer support requirements. • Valued business and technical consultant and liaison with a passion for technology, and work well with staff at all levels, key decision makers, and third party software vendors. • Utilized effective communications and negotiation skills for the elicitation of information for business\system analysis and project management support. • Utilized effective communications and negotiation skills for product and service sales support. • Recognized for expert and precise documentation skills and delivering high quality work products.

Highlights:

• Business/System Analysis
• Business Process Improvement
• Project Management Systems
• Software Development
• Requirements Documenting
• Project Life Cycle Methodology
• Troubleshooting