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Morgan S

Hands-On Technical Writer

Occupation:

Technical Writer

Location:

Houston, TX

Education Level:

Bachelor

Will Relocate:

YES

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 12/1999 - Present
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Highlights:

Much of my career at HP has been a highlight. I have been allowed to work toward a common company goal of serving the customer and been recognized for my efforts many times. This job allows me to put practical effort into my writing which makes our self-help documents more effective. I have unlimited access to knowledge, resources (people and other) and lab time. Since our customers are enterprise-based, our leadership spares no learning opportunity. The job is never dull and you get out of it what you put into it.

Companies I like:

3M, Polaris

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I was responsible for creating customer advisories and web content for customers when the new DST rules went into effect. My manager encourages employee ideas and provides tools and support to allow success. I have sought out and been successful in creating specialized documents to help our customers discover how to use new software and products. This idea has saved our company several hundred thousand dollars a month in support calls
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