Description
PROFESSIONAL SUMMARY: * Master of Information Systems Management, Bachelor of Science in Network and Communication Management, with experience in telecommunications and information technology for strong knowledge of IT principles, concepts, and practices. * Over 10 years' experience in LAN/WAN and Telecom equipment installation, integration and systems support in a globally distributed enterprise Network environment. * Experienced in Tellabs 7100 and Fujitsu equipment including Flashwave 4500 etc. Background working in Data Center and NOC, environments. * Sound decision-making and problem solving skills along with excellent judgment to work well independently or make recommendations within team collaboration. * Exceptional written and verbal communication skills to effectively convey complex technology information to audiences from diverse backgrounds and organizational levels. * Proven interpersonal skills to quickly build rapport and develop relationships with customers, team members, colleagues, executives, and vendors. Committed to delivering first-class customer service to both internal and external clients. * Knowledge of Mobile Private Network (MPN) with DMNR (Dynamic Mobile Network Routing) * Knowledge of optical add/drop multiplexer (OADM) systems * Intermediate level hands-on experience with Citrix Netscaler Load Balancers. ISE, ACS, F5
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