Aircraft Rigging Assembler

Russell L. Rand 13126 195th Court, N.W.​763-350-7355 Elk River, Minnesota  55330   ​RUSTY.RAND22@GMAIL.COM MANAGEMENT SUMMARY Domestic and International Shipping    ·    Supply Chain Logistics Operations Customer Satisfaction    ·    Warehousing/Distribution    ·    Purchasing   Logistics/Customer Service Operations professional. Recognized for dedication, integrity, strong work ethic and delivering results. Establish and cultivate cooperative internal and external business partnerships. Provide highest level of customer service and maintain excellent customer relations. In-depth background in flow through operation of integrated warehouse management systems Outstanding communication skills. Interact effectively with individuals at all levels of an organization and from diverse cultures. Possess excellent organizational and decision-making skills.  I     KEY PROFICIENCIES   Managing People & Business Trusted Adviser/Decision-Maker Vendor Sourcing and Negotiations Persuasive Communicator/Negotiator Develop, Train, & Build Productive Teams Motivational and Mentoring Staff Leadership Critical Delivery Situations OSHA & Safety Procedures Sales and Business Development Inventory and Materials Control Cost-Containment/Process Improvements Word & Excel; Internet Research; Argus; WMS       CAREER HISTORY & SELECTED HIGHLIGHTS   DB SCHENKER, Minneapolis, Minnesota; 1994 to Present Operations/Customer Service Management Responsible for maintaining corporate requirements for customer satisfaction, problem solving, cost-efficient and safety procedures. • Consistently meet or exceed customer satisfaction ratios • Bring value to the position through timely and effective solutions to customer issues, meeting delivery time constraints, and customer budgetary concerns • Successfully manage two major accounts, Target and 3M Corp, and receive excellent corporate and customer feedback • Prepare accurate and cost-effective domestic and international rate quotes for large-scale shipments • Build and cultivate solid business relationships with customers resulting in upselling services and being ranked in top 5% of sales • Significant contributor to the effective and efficient operation of 50,000 sq ft facility • Train and mentor staff, providing guidance and assistance, focused on building a highly-productive team environment • Established new facility at Ontario, California including planning and implementing customer service procedures, rate negotiations, developing and servicing of new accounts, audit processes, and distribution functions, successfully meeting deadlines and budget requirements      ERA DAHLER REALTY, INC., Rancho Cucamonga, California; 1992 to 1994 Real Estate Agent Listed, sold and leased residential properties. • Successful promoted sales and leasing of property • Identified clients needs and wants, and established excellent relationships • Wrote lease options with rental agreements. • Proactively marketed commercial properties • Hired, trained, and supervised staff     BAE, Costa Mesa, California; 1986 to 1992 Warehouse Supervisor/Director of Customer Service Relations Managed overall operations of Product Support at the West Coast facility, including direct sales of aircraft parts to various airlines operating BAE aircraft. • Controlled over $15 million inventory created appropriate stocking levels • Hired, trained, and developed warehouse staff, focused on achieving outstanding customer relations • Set-up facility including planning and coordinating physical layout of shelving/racking • Sourced local vendors, negotiated pricing and purchased heavy equipment, including vans, forklifts       EDUCATION   UNIVERSITY OF WISCONSIN, Superior, Wisconsin Bachelor of Science Degree: Management and Marketing  

Aircraft Rigging Assembler

Saint Cloud, MN