Description
To Whom It May Concern, I am submitting my resume for your consideration regarding a position in your organization. My experience in management, project management and customer service is extensive and includes both direct customer interaction and successful transformation of a department / organizational culture. Although I am very proficient in satisfaction surveys, my strengths lie in the ability to educate and incorporate the values and mission of a company into the day to day interactions of your clients. I have a strong successful record for turning around departments both operations and customer satisfaction. The majority of my work has been in the arena of Healthcare but certainly not limited to that market. I enjoy the challenge of teaching, coaching and holding accountability to the highest level of customer service, focus, and experience. With the opportunity of an interview I will provide you with data specific examples of my work in transformational leadership. I look forward to meeting you in person. Sincerely, Penny Isham
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