I am experienced in the various aspects of the Retail Mortgage Banking, Servicing and Insurance. Performance-driven, establish rapport with peers and leadership to validate project objectives. Collaborative approach to projects allows constructive transfer of ideas and best practices to benefit the team. Proficient in various banking systems along with Microsoft Word, Excel, PowerPoint, Outlook, Live meeting, GotoWebinar, Visio and Snag it. I am fluent in Spanish. Mortgage Experience — over 12 years Trained for over 10 years (Coaching, Classroom and Virtual) Process Improvement Team for over 2 years Developed and Designed for over 5 years Management experience 15 years

Highlights:

• Microsoft Products
• Team Player
• Consulting
• Insurance
• Management
• Process Improvement
• Project Management
• Project Manager
• Accounting
• Advertising
• Accounts Payable