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Featured Online Resumes
CFO, VP of Finance, Healthcare, Manufacturing, Chemicals, Automotive & ElectronicsI have been working for a consulting, research and analytics firm in the healthcare sector for the past three years and prior to that was a Chief Financial Officer in a variety of industries and company sizes for 20 years. Tags: CFO, VP of Finance, Manufacturing, Black Belt, Population Risk Management, Clinical Integration, Finance, Accounting, Financial Modeling, Healthcare, Forecasting, Mergers and Acquisitions, Chemicals, Automotive, Electronics, Skiing, Treasury, Patient Centered Medical Homes, Analytics, Predictive Modeling |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Senior Manager of Learning and Organizational Development - 20 Years - Texas. Certified in leadership; passionate about people development and performance improvementI am a results-driven professional with 20 years of experience in successfully executing learning solutions aligned with an organization’s mission and business strategy using blended knowledge in technology and soft skills learning to integrate people, processes, and tools in an effort to link continuous learning to high performance seeking an opportunity to work for a progressive organization where I can make an impact. I have industry experience in the accounting, telecommunications, commu... |