Results driven and accomplishment oriented professional with focus on process and service improvement. Dynamic change agent for organizations pioneering new business processes while consistently delivering "best in class" results. Utilizes leadership, communication and interpersonal skills to build teams that consistently exceed goals. Diversified skill sets covering process and procedure development, staff management, training and mentoring, quality control, sales, customer service, account management, marketing, printing operations support and management, mail data file management, consultant management, technical support, vendor management and business mail management.

Highlights:

• direct mail postal manager
• direct mail manager
• mail piece design
• Quality
• Quality Assurance
• Quality Control
• HYGIENE
• Packaging
• Catalogs
• Data Analysis
• Root Cause Analysis
• Quality
• Quality Assurance
• Quality Control
• HYGIENE
• Packaging
• Catalogs
• Data Analysis
• Root Cause Analysis